Return & Refund Policy
Return & Refund Policy
Effective Date: July 8, 2026
At Arya Collections, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.
1. Return Eligibility
Returns are accepted only if:
* You receive a damaged, defective, or incorrect product.
* The return request is made within 3 days of receiving the order.
* The product is unused, unworn, and in its original packaging with all tags intact.
2. Non-Returnable Items
The following items are not eligible for return:
* Products damaged due to misuse or improper handling.
* Items returned without original packaging or tags.
* Products showing signs of use.
* Change of mind or personal preference (unless specifically mentioned).
3. Return Process
To request a return:
1. Contact our customer support within 3 days of delivery.
2. Share your Order ID along with clear photos or a video of the product.
3. Once your request is verified, we will provide further instructions.
4. Refund Policy
* Approved refunds will be processed within 5–7 business days after the returned product is received and inspected.
* Refunds will be credited to the original payment method.
* If the order was paid using Cash on Delivery (COD), the refund will be transferred to your provided bank account or UPI ID.
5. Exchange Policy
If you receive a damaged, defective, or incorrect item, we may offer a replacement instead of a refund, subject to product availability.
6. Cancellation
* Orders can be cancelled only before they are shipped.
* Once an order has been dispatched, it cannot be cancelled.
7. Contact Us
For return or refund-related queries, please contact:
Arya Collections
Email: your-email@jaiswalshivangee589
Phone: +91 XXXXXXXXXX
